alaska airline customer service agent

Apply for an Alaska Airlines US Visa Signature credit card, Apply for an Alaska Airlines US Business credit card. Equal Employment Opportunity & Affirmative Action Travelers are getting hit with delays at U.S. airports again Wednesday, an ominous sign heading into the long July 4 holiday weekend, which is shaping up as the biggest test yet for airlines that are struggling to keep up with surging numbers of passengers. om ons te informeren over dit probleem. Learn more about your right to work, EEO rights, how EEO is the law, federal, state and local labor law postings. Welfare Benefit Plan can be found at https://premera.sapphiremrfhub.com. Evaluate and prepare flights by arranging seat assignments and load, coordinating special meals, and upgrades. Stores Agent (Former Employee) - SeaTac - February 22, 2017. We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. These relationships are vital to the growth and prosperity of companies, as frustrated customers may not return for future business and the company could develop a bad reputation for poor customer care. questo messaggio, invia un'email all'indirizzo Please help us protect Glassdoor by verifying that you're a Streamlined solutions for every step of the compensation management journey, Continuously updated compensation datasets from Payscale and our partners, Flexible, customizable services and support for Payscale customers, End comp guesswork with our free job-pricing tool, From collection to validation, our data methodology delivers certainty, Meet the leaders dedicated to empowering better conversations around pay, Track and compare wage-growth by city, industry, company size, and job category, Access helpful tools and insights for career planning and salary negotiation, Explore real-world career trends and advice from the leaders in compensation, Uncover detailed salary data for specific jobs, employers, schools, and more, Take our salary survey to see what you should be earning. Our Concierges create remarkable experiences for lounge guests with their welcoming personalities and can-do attitudes. After nearly two years of behind-the-scenes work, Alaska Airlines and Seattle couture designer Luly Yang will debut a modern West Coast-inspired uniform collection to our 23,000 employees across Air Group. Learn more about your right to work, EEO rights, how EEO is the law, federal, state and local labor law postings. The Association of Flight Attendants, which represents the airline's cabin crews, said it complained about wait times of more than three hours for workers who called a crew scheduling center that had "limited telephone lines and personnel." See flight tracker maps, pre-order food, upgrade your seat, view waitlists, amenities, and aircraft information. number or select another option to look up your reservation. Wenn Notice indicator that this external link may not follow the same accessibility or privacy policies as Alaska Airlines. Jobs at Alaska Airlines Customer Service Representative positions. questo messaggio, invia un'email all'indirizzo Act as the first point of contact for customers seeking help with products or technical issues. A shift towards, Handling involuntary termination is a likely occurrence for human resources managers and, Return better results with Payscale job search, Compare real living costs across different states, Consider potential directions your career can take, Calculate the 20-year net ROI for US-based colleges, Are you the kind of person who struggles to get a handle, Learn where the best career earners attended college, The average hourly pay for a Customer Service Agent is $13.75 in 2023. may allow this role to increase their income potential and qualify for promotions. message, contactez-nous l'adresse Role Summary Wir entschuldigen uns fr die Umstnde. Si continas recibiendo este mensaje, infrmanos del problema Lead Customer Service Agent. The e-ticket number entered is invalid. verdade. On these teams, youll learn airport operations from the ground up, giving you experience to grow your career throughout Alaska and Horizon. Realtime Alaska Airlines Flight Status and Tracking from undefined to undefined on AS700. ", More:Government data shows smaller airports near big cities tend to have the cheapest tickets. The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS). Se continui a visualizzare Lamentamos pelo inconveniente. The confirmation code is invalid. Have questions about Mileage Plan? Find your market worth with a report tailored to you, New research shows how to set pay for remote employees. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. New research on who's asking for raises and who's getting them as well as advice on how to ensure you're getting the salary you deserve. While senior agents usually have the first choice of shifts, you have the flexibility to trade shifts with other agents. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply. Assist guests with travel needs (e.g., answering inquiries, ticketing, checking-in passengers, and boarding flights) in a fast-paced environment. Si continas recibiendo este mensaje, infrmanos del problema American, United, Southwest, Alaska and Frontier say all of their planes have been retrofitted, but Delta Air Lines still has about 190 planes waiting to be updated because its supplier doesn't have enough altimeters. During the performance of a city contract, we will provide equal benefits to employees with spouses and employees with domestic partners where required. Working at the airport Ability to adapt to performing work according to set procedures. * Free stand-by travel . The Osbornes rented a car they felt lucky to snag one and drove 10 hours through the night to Charlotte, North Carolina, to catch an American Airlines flight to Baton Rouge, Louisiana, close to home. Customer Service Agent - Central Baggage (Warehouse & Call Center), Equal Employment Opportunity & Affirmative Action, federal, state and local labor law postings, Pay Transparency Nondiscrimination Provision. Equal Employment Opportunity & Affirmative Action As a member of the passenger service team, this individual contributor role responds to . Flight delays:See the latest flight information in Oklahoma City. Great benefits but very low starting pay. enviando un correo electrnico a Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Before you decide whether variable pay is right for your org, get a deeper understanding of the variable pay options and the cultural impact of pay choices. Customer Service Agent - Central Baggage (Warehouse & Call Center), Equal Employment Opportunity & Affirmative Action, federal, state and local labor law postings, Pay Transparency Nondiscrimination Provision. Direct aircraft for takeoff and gate approach, load and unload luggage, de-ice planes, and assist guests in getting on and off the aircraft. Sign in with your credentials and gain access to information on policy, procedures, and promotions. Si vous continuez voir ce To find out more, read our privacy policy. you places. This is a union represented position. NAMEComplete check-in for your trip. Ramp & Customer Service Agent Horizon Air - Missoula, Montana Job Type: Part-Time Customer Service Agent Alaska Airlines - Bethel, Alaska Job Type: Part-Time Customer Service Agent Alaska Airlines - San Francisco, California Job Type: Full-Time Ramp & Customer Service Agent Horizon Air - Bellingham, Washington Job Type: Part-Time If youre applying for a position in San Francisco, review the guidelines in your area. to let us know you're having trouble. Off the ramp and on breaks, this group bonds over working hard together. Welcome travel agents The Alaska for Travel Agents site was created for the travel professional. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Referrals increase your chances of interviewing at Alaska Airlines by 2x. If you continue to see this Alternate approach/phone number: 1-800-882-8880. Possess exceptional interpersonal and communication skills (e.g., verbal, written, listening). para informarnos de que tienes problemas. Accessibility Accommodations Alaska Airlines is a very good company to work for with great benefits for their employees. para nos informar sobre o problema. If youd like to view a copy of our affirmative action plans, please fill out an AAP Inspection Request Form. From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie questo messaggio, invia un'email all'indirizzo Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. 3 days ago. It canceled more than 300 flights or 12% of its schedule by mid-morning. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Lamentamos We are also aware of where we face challengessuch as closing the significant gap to enable and scale technologies like SAF which are not currently available at the scope, scale or cost needed to reach our own or our industry's long-term goals. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to peopleresourceline@alaskaair.com to let us know the nature of your request. Alaska Airlines was a great company to work for. The estimated additional pay is $7 per hour. Box 13670 Des Moines, WA 98198-1009 Guest Care: 1-800-654-5669 Monday - Friday, 7:00 am - 7:00 pm. Their luggage finally got to New Orleans on Tuesday. Alaska Airlines Customer Service Agent Hourly Pay Updated Jun 5, 2023 United States Mexico United States Any Experience Any Experience 0-1 Years 1-3 Years 4-6 Years 7-9 Years 10-14 Years 15+ Years Total Pay Estimate & Range Confident Total Pay Range $18 - $26 / hr Base Pay $17 - $23 / hr Additional Pay $2 - $3 / hr $22 Once your seat is assigned, please see a customer service agent for your boarding pass. We do not discriminate or retaliate against applicants or employees who inquire about, disclose, or discuss their compensation or that of other applicants or employees. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. envie um e-mail para Reserve your favorite meal on the app or online up to 20 hours before your departure. It is training about 3,000 new air traffic controllers, but most of them won't be ready anytime soon. If youd like to view a copy of our affirmative action plans, please fill out an AAP Inspection Request Form. The FAA expects Thursday to be the busiest, with more than 52,500 total flights. per informarci del problema. pour nous faire part du problme. message, please email Last week, the Transportation Department's inspector general said in a report that the FAA has made only "limited efforts" to adequately staff critical air traffic control centers and lacks a plan to tackle the problem. United could be contributing to its struggles, however. The average hourly pay for a Customer Service Agent at Alaska Airlines, Inc. is $13.75 in 2023. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply. los inconvenientes que esto te pueda causar. Help Center - Contact us - Alaska Airlines Help center Helpful links Reservations Accessible services (wheelchair, etc.) Customer Service Agent(Former Employee) - Las Vegas, NV - May 10, 2023. "We estimate that over 150,000 customers on United alone were impacted this weekend because of FAA staffing issues and their ability to manage traffic," Kirby wrote in a memo to employees Tuesday night. 2023 Alaska Airlines, Inc. All rights reserved. Pay, Whether you are hiring a single employee , or an entire department of, The labor market is a strange place right now. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Get guests their bags in 20 minutes or less. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. an. para nos informar sobre o problema. Alaska Airlines Inflight Menu. The Federal Aviation Administration temporarily grounded flights going to all three major airports in the New York City area Tuesday night after holding up flights heading to Reagan Washington National and Baltimore-Washington airports near the nation's capital earlier in the day. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail The confirmation code or e-ticket number is invalid. Customer Service Representative WFH 75 miles of Redlands, CA, Dispatcher Customer Service Representative, Customer Service Representative, Med D, Work from Home TN, Customer Service Representative, Med D, Work from Home Opportunity, Call Center Customer Service Representative, Customer Service Representative 1st Shift (Mon-Fri. 7:00am-3:00pm), See who Alaska Airlines has hired for this role. Check in, change seats, track your bag, check flight status, and more. Boston, MA, Join to apply for the Customer Service Agent role at Alaska Airlines. Pay Transparency They also play a critical role in on-time performance, marshaling aircraft for takeoff and gate approach. Get notified about new Customer Service Representative jobs in Boston, MA. Managing Experience: If you are a Customer Service Agent We do not discriminate or retaliate against applicants or employees who inquire about, disclose, or discuss their compensation or that of other applicants or employees. Customer Service Representative Jobs in United States, Customer Service Representative WFH 75 miles of Redlands, CA, Dispatcher Customer Service Representative, Customer Service Representative, Med D, Work from Home TN, Customer Service Representative (Code Enforcement), Customer Service Representative (Absence Management - Remote), Customer Service Representative, Med D, Work from Home Opportunity, Medicaid Customer Service Representative - Remote | WFH, Customer Service Representative, Revenue Cycle, $90,000.00 We are an E-Verify employer, where required by law. Delta Air Lines. Visit the Career Advice Hub to see tips on interviewing and resume writing. Aydanos a proteger Glassdoor verificando que eres una persona real. This button displays the currently selected search type. We are committed to creating a diverse and inclusive workplace where everyone is valued, treated with dignity and respect, and empowered to do their best work. We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. Customer Service Agent. Have to put in the time to make a dime! real person. message, please email As a member of the passenger service team, this individual contributor role responds to guest inquiries and performs various tasks in ticketing, check-in, and boarding areas. Step-By-Step Pay Equity Analysis Guide Product Guide By clicking Download Product Guide, Do you know what your employees really want for the holidays? Bookmark this page, as it's an easy one-stop shop for customer service numbers. . Media Contact Members of the media are invited to get in touch with our media relations team by using the contact info below.Email: newsroom@alaskaair.comPhone: 206-304-0008 Customers For non-media questions, please call our Customer Care team.Phone: 800-252-7522 Investors Our Investor Relations team can answer your financial questions about the company or questions related to stocks and Our data indicates that the highest pay for a Customer Service Agent is $NaN / hour, Our data indicates that the lowest pay for a Customer Service Agent is $NaN / hour. Ci Learn more about how we comply with the OFCCPs Pay Transparency Nondiscrimination Provision. Customer service agents spend most of their time working with customers and clients to develop and strengthen business-customer relationships. Alaska Airlines Expeditors International of Washington, Inc. Project Manager, (Unspecified Type / General). los inconvenientes que esto te pueda causar. Free stand-by travel privileges on Alaska Airlines & Horizon Air, Comprehensive well-being programs including medical, dental and vision benefits. Transparency in Coverage Customer service teams at the airport focus on different areas of the guest experience to create an airline with award-winning customer service. Learn more about your right to work, EEO rights, how EEO is the law, federal, state and local labor law postings. Alaska airlines. As a member of the passenger service team, this individual contributor role responds to guest inquiries and performs various tasks in ticketing, check-in, and boarding areas. As of mid-morning on the East Coast, about 2,000 U.S. flights had been delayed and more than 700 canceled, according to FlightAware. Realtime Alaska Airlines Flight Status and Tracking from SEA to STL on AS548. Nous sommes dsols pour la gne occasionne. om ons te informeren over dit probleem. message, contactez-nous l'adresse Sign in to create your job alert for Customer Service Representative jobs in Boston, MA. Use our tool to get a personalized report on your market worth. Lamentamos pelo inconveniente. Alaska Airlines Customer Service Agent Reviews | Glassdoor Alaska Airlines Engaged Employer Overview 1.3K Reviews 40 Jobs 2K Salaries 602 Interviews 436 Benefits 55 Photos 495 Diversity + Add a Review Alaska Airlines Customer Service Agent Reviews Updated Apr 26, 2023 Filter by Topic Remote Work Work Life Balance Benefits Coworkers Compensation Please check in at the airport 3 hours prior to departure. NEW! View jobs Alaska Airlines Employee Reviews for Customer Service Representative Review this company Job Title Customer Service Representative216 reviews Location United States216 reviews Ratings by category 3.4 Work-Life Balance 3.7 Pay & Benefits 3.4 Job Security & Advancement 3.3 Management 3.7 Culture Sort by If you can flex with this schedule, doors to a bright future will open wide. We are an E-Verify employer, where required by law. envie um e-mail para 2023 www.oklahoman.com. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Als u dit bericht blijft zien, stuur dan een e-mail People whose travel plans were disrupted took to social media to vent against the airlines. Onze Notice indicator to alert users that action will result in the browser opening a new tab or window. We do not discriminate or retaliate against applicants or employees who inquire about, disclose, or discuss their compensation or that of other applicants or employees. excuses voor het ongemak. Notices to Applicants and Employees: . Awaiting seats Total aircraft capacity: 178 Seats remaining: Yes. If youd like to view a copy of our affirmative action plans, please fill out an AAP Inspection Request Form. Wenn Click the link in the email we sent to to verify your email address and activate your job alert. Disculpa Equal Employment Opportunity & Affirmative Action If you continue to see this Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. We've filled our flight menu with a range of fresh, bright flavors inspired by the West Coast food scene and serve freshly prepared meals and snacks for breakfast, lunch and dinneralways including a vegetarian option. He has accused them of failing to live up to reasonable standards of customer service and suggested that they are scheduling more flights than they can handle. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Smaller airlines that operate regional flights could also be affected, as could flights operated to the United States by foreign carriers. In both settings, youll have the opportunity to learn more about the job and ask plenty of questions to a recruiter or a hiring manger. Meet Denise, a Customer Service Agent in Anchorage. We are sorry for the inconvenience. Equal Employment Opportunity & Affirmative Action, federal, state and local labor law postings, Pay Transparency Nondiscrimination Provision. Self-service check-in is not available for Havana. Is Average Customer Service Agent Hourly Pay at Alaska Airlines, Inc. your job title? ein Mensch und keine Maschine sind. scusiamo se questo pu causarti degli inconvenienti. The number of air travelers could set a pandemic-era record over the holiday weekend. Wenn It's how you set the best examples of good customer service. All candidates will receive consideration for employment without regard to any characteristics protected by law. We use cookies to improve your experience on our site. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. Only Alaska-issued 6-letter confirmation codes can be accepted. Sign in to save Customer Service Agent at Alaska Airlines. . Pay Transparency Note that these files are not intended to be user-friendly; this is raw data presented in a specific machine-readable format per the requirements outlined by the Department of Health and Human Services. Some swore they would never fly again on whichever airline had done them wrong. 210 reviews from Alaska Airlines employees about working as a Customer Service Representative at Alaska Airlines. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Best approach: Live chat with AA online or via mobile app. To find out more, read our privacy policy. We're proud of our progress, which is driven by the teamwork of our . If large numbers of passengers are stranded or delayed this weekend, expect federal officials and the airlines to blame each other for the mess. Must be able to bend, stoop, squat, reach and grasp. United Airlines CEO Scott Kirby blamed a shortage of federal air traffic controllers for massive disruptions last weekend at its Newark hub. 3.0. Meet Nick, a Ground Service Agent in Seattle. Last updated: June 22, 2023 an ominous sign heading into the long July 4 holiday weekend, See the latest flight information in Oklahoma City, Government data shows smaller airports near big cities tend to have the cheapest tickets, Air travel in OKC is surpassing pre-pandemic levels.

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